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How many hurleys will I receive with the subscription?
We will send you 2 hurleys to start your subscription. We will then keep you stocked up with 2 hurleys every 6 months, you won’t even have to think, same weight, same size, same balance as the last one (unless you want otherwise)
How will I be charged for the subscription?
– Your subscription will initially cost the 6 monthly fee plus the initial delivery fee.
– Every 6 months you will then be charged the monthly fee via direct debit. See T&Cs for more details.
Will I receive a new grip with every new hurley?
Yes
Can I put my subscription on hold if I am injured?
Generally not, however if you have a long term injury (more than 6 months) please e-mail us at [email protected] and we may be able to put your subscription on hold.
Will my subscription run out?
No, your subscription will run indefinitely until you cancel it
How do I cancel my subscription?
In order to cancel a subscription, one must login their account created when ordering your product. You will find your account link in your order e-mail. Through accessing the link you will be able to cancel your order. If you encounter problems please e-mail [email protected]
When I cancel my subscription do I keep my hurleys?
Yes
What if I break my hurleys in the first 6 months?
If you need a new hurley before the 6 months is up, please email us at [email protected] and we can send you your new hurley ahead of time.
How long do I need to sign up for the subscription?
The minimum subscription period is 12 months, anytime after 12 months you can cancel the subscription.