Stikstór Retail Manager
Torpey is a leading brand in Hurley manufacturing and sales. Established as a small enterprise over 40 years ago it has grown into a worldwide brand within the sport of hurling, with many of the sport’s elite players choosing to perform with the best products the company has to offer.
It is our intention to build on this success and ensure that the company continues to grow to allow the Torpey excellence and pride in our products to be experienced by customers all over the world. Working with players on a regular basis, the development of longstanding relationships with our customers is at the heart of our business. Now we are looking to expand our team and bring our creative organisation to a new level!
_______________________________________
As StikStór Retail Manager, you will:
• Lead the planning, coordination, and delivery of our retail pop-up events nationwide.
• Drive Torpey’s presence in key urban areas such as Dublin, Cork, and Belfast, while also supporting retail initiatives in other regions.
• Deliver an exceptional customer experience with our premium ash and Bambú hurleys, apparel and accessories.
• Manage bookings for our pop-up retail service using the latest IT and retail POS systems.
• Recruit, train, and coordinate part-time staff to ensure top-quality customer service at events as needed.
• Be a brand ambassador who lives Torpey’s values and connects with customers to grow our online and in-person communities.
_______________________________________
Key Tasks of the Role
• Lead and coordinate Torpey’s exclusive StikStór pop-up retail experience.
• Engage with customers both in-store and at events to provide an excellent shopping experience.
• Manage booking systems and coordinate club/event scheduling nationwide.
• Handle cash/card payments and manage POS technology at events.
• Recruit, train, and oversee part-time event staff.
• Ability to create and deliver social media content to drive awareness and engagement of pop-up events.
• Manage stock and liaise with the production team to ensure inventory availability.
• Handle customer service queries via email, phone, and social media in a timely manner.
• Support and grow bookings for schools, clubs, and tour visits to the Torpey Hurling Performance Centre.
• Help implement and adapt to the latest retail and merchandise management technologies.
• Maintain high standards of presentation and customer service across all Torpey retail experiences.
_______________________________________
Competency Requirements / About You
• Excellent communication and relationship-building skills.
• Strong organizational skills with high attention to detail.
• Comfortable using and learning new IT, retail POS systems and social media platforms.
• Ability to lead and motivate part-time staff.
• Positive, proactive, and customer-focused mindset.
• Willingness to travel and work flexible hours to deliver events.
• A passion for sport especially hurling/camogie and a drive to represent a leading Irish brand.
_______________________________________
Development and KPI’s
Agreed KPI’s will be discussed and set prior to starting the role, forming the basis of performance reviews.
The successful candidate should have a growth mindset and be ready to develop their role as Torpey expands its wider retail offerings.
_______________________________________
Location: Mobile role – based in Ireland with frequent travel and overnight stays
Position Type: Flexible - Part-Time or Full-Time considered
Work Schedule: Primarily evenings and weekends, some weekday travel as required
Salary: Negotiable, depending on passion and experience
How to Apply
Please submit your CV and a cover letter to the following email address for consideration: careers@torpey.ie